Intrinsic Books - Distribution

ELT Book Distribution

We recognise that returns are part o
f our business. We do have a returns policy, and will accept returns provided, all requests are:

* pre-authorised, and a copy of the authorisation is enclosed with the returned item(s)
(essentially, ask us for permission to return, BEFORE you send back the book(s) )
* requests for returns are made within 14 days of your receipt of the order
* the returns are in a re-saleable condition
Note: If books are returned that do not meet the above criteria, no credit will be issued.

Also, no credits will be issued for books that are:
* stickered, marked or written in
* invoiced outside the 14 day period
* damaged or not in a re-saleable condition